WE'RE HERE FOR YOUR ADVENTURE

A little help.
A lot more sparkle.

Answers to keep your gems moving.

My progress is missing

Use the same device, browser and website address as before. Guest saves are local. Private browsing, clearing site data or switching browsers can create a different adventure. Guest and account progress are separate.

The game isn't responding

Wait a moment for cascades to finish. If needed, reload the page. Use a current browser and keep local storage enabled. In Settings, turn on Reduce animations if your device struggles with effects.

I can't receive a code

This hosted preview supports guest play only. When phone sign-in is enabled, use a valid US number you control, check SMS reception and wait for the resend countdown. Never share your code.

Rewards or energy look different

Daily rewards reset at 00:00 UTC. Energy regenerates one heart per 30 minutes, up to five. A reward can only be claimed once per eligible period.

CONTACT & PRIVACY REQUESTS

Need another hand?

For a gameplay issue, include your browser, device, level and what happened. Avoid sending passwords, verification codes or full phone numbers.

Operated by Everest Gaming LLC.

25 FIRST AVE. SW STE A, WATERTOWN, SD 57201, United States

Contact support@spinergygame.com for gameplay help, account questions or privacy requests.